Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Immunizations

The Ramstein Immunizations Clinic currently serves the following on a walk-in basis: 

  • Active duty service members 
  • Beneficiaries of all ages (Dependents and retirees)  
  • Contractors working at the Child Development Center and Child Youth Services 
  • Children attending DODEA schools 
  • Pregnant patients between 27-36 weeks gestation needing Tdap  
  • Beneficiaries aged 60 and older needing RSV (requires prescription from licensed provider) 
  • Beneficiaries pending accession into the Department of Defense 
  • Beneficiaries with a prescription from licensed provider for non-age-based vaccines  
  • NATO service members from Canada 

RSV Vaccine Eligibility 

  • Beneficiaries aged 60 and older needing RSV (requires prescription from licensed provider)  
  • Pregnant patients between 32-36 weeks gestation needing RSV (requires prescription from licensed provider) 
  • Pediatric RSV is not available in the immunization clinic and must coordinate with the Pediatric Clinic 

Tuberculosis Testing 

  • PPD testing requires individual to return 48-72 hours after placement  
  • PPD testing not available on Thursdays or before long holiday weekends 
  • QuantiFERON blood test can be ordered for those unable to receive PPD (Blood is drawn by the laboratory) 

Travel Vaccines 

  • If you're going on personal travel, you'll need to complete screening with Public Health (Travel Medicine Clinic) in Building 2182 before receiving vaccines 
  • We also accept prescriptions from Landstuhl Regional Medical Center or an off-base provider for travel vaccines 

PCS/Out-processing 

  • Immunization Clearance Memorandum can be completed in person or emailed to our org box 
  • If vaccines are required for PCS, vaccine administration must be completed before clearance memorandum is signed 

Records 

  • If you or your beneficiaries received a vaccine from an off-base or non-DOD facility, you may update your records by sending an encrypted email containing a copy of the vaccination record to the Ramstein Immunization Clinic org box  
  • Scanned copy must include patient name, date of birth, and vaccine(s) given, with lot number 
  • Immunization records can be found on the MHS GENESIS Patient Portal 

Contact Us

Phone 

Commercial: +49 063-7146-2533 
DSN: 314-479-2533 

Email 
usaf.ramstein.86-mdg.mbx.immunization-clinic@health.mil   

Hours 

Monday-Friday 
7:30 a.m. to 4:30 p.m. Walk-ins Only 

Closed on federal holidays, USAFE family days, and for training until 1 p.m. on the second and fourth Wednesday of each month 

Location 

Building 2114, 1st floor 
 
Don't forget to keep your family's information up to date in DEERS!