Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Physical Therapy Clinic

The Ramstein Physical Therapy Clinic offers outpatient orthopedic/sports physical therapy care to active duty service members and includes care for acute or chronic musculoskeletal conditions and post-operative care. We provide one-on-one care and group therapy sessions. Our clinic does not provide other specialty care, such as Women’s Health/Pelvic Floor Therapy, Vestibular Therapy, pediatric care, or Neuro Rehabilitation; if these services are needed, please coordinate directly with your PCM for potential treatment options.

Schedule an appointment

To schedule an evaluation in our clinic, you will need a consult from your PCM or surgeon unless you have a new injury that is less than two weeks old. In case of a new injury, you can call the appointment line and schedule an “acute” appointment in our clinic without a consult. For any further questions regarding scheduling an appointment, please call the appointment line.

Contact Us

Phone

Appointment Line: DSN 479-2273 

Hours

Monday – Friday
7:30 a.m. – 4:30 p.m.

Location

Building 2117, annex next to tennis courts
Don't forget to keep your family's information up to date in DEERS!