Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Results:
Tag: COVID-19

Feb. 8, 2022

Latasha Smith: Warrior against COVID-19

Since Jan. 4, 2021, more than 37,000 COVID-19 vaccines have been administered at Ramstein Air Base, Germany, to Airmen and eligible beneficiaries, with the help of an astounding Airman.

Don't forget to keep your family's information up to date in DEERS!